Cad a tharlaíonn do d'aíonna más gá duit áirithint a chur ar ceal
If your plans change and you have to cancel a guest's reservation, it’s important that you cancel as soon as you know to give your guests time to adjust their plans.
Your guest is notified and given a full refund
If you cancel your guest’s reservation, they’ll be notified immediately via email and sent rebooking options similar to your listing.
You won't receive a payout for the canceled reservation, and your guest will be given a full refund and may get help booking a new place.
Penalties for Host cancellations
Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, we apply additional penalties to Host cancellations regardless of which option your guest chooses.
If you can accommodate your guests with a different listing or dates
If you can’t host your guest for the dates they booked, but you can accommodate them for different dates, you can message them to find out if the new dates would work. You can even suggest they stay in a different place, if you have more than one listing.
If they agree to the changes, you can avoid canceling—just send them a trip change request.
Míreanna gaolmhara
- Óstach
Polasaí Cealaithe Óstach
Toisc go bhféadfadh cealuithe cur isteach ar phleananna aíonna agus go mbíonn tionchar acu ar mhuinín phobal Airbnb, cuirtear pionóis i bhfe… - Óstach
Polasaí um Imthosca Maolaitheacha agus an coróinvíreas (COVID-19)
Faigh sonraí faoin gclúdach do COVID-19 faoinár bpolasaí um imthosca maolaitheacha. - Óstach
Cosaint a fháil trí AirCover d'Óstaigh d'Óstaigh
Cosaint ó bharr go bun d’Óstaigh atá in AirCover d'Óstaigh Airbnb.